Terms and Conditions

Last updated: January 2025

1. Scope and Contracting Party

These Terms and Conditions apply to all contracts between Kailar UG (haftungsbeschränkt), Viererblock 18a, 39326 Wolmirstedt, Germany ("we", "TransVoice") and you as a user of the Service. Deviating terms of the user are not recognized unless we expressly agree to their validity in writing. We reserve the right to modify these terms with reasonable notice (at least 4 weeks). You will be informed of changes by email.

2. Description of Service

TransVoice provides voice training tools, exercises, and resources designed to help users develop and modify their voice. The Service includes but is not limited to: voice exercises, progress tracking, educational content, and community features. The Service is provided for personal, non-commercial use only.

3. User Accounts and Minimum Age

To access certain features of the Service, you must create an account. Use is only permitted from the age of 16. You agree to:

  • Provide accurate and complete information when creating your account
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access to your account
  • Accept responsibility for all activities that occur under your account

4. User Conduct

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Harass, abuse, or harm other users
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service or its servers
  • Upload malicious code or content
  • Violate any applicable laws or regulations

5. Intellectual Property

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are the exclusive property of TransVoice and are protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

6. License to Use

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial purposes. This license does not include the right to sublicense, sell, resell, or commercially exploit the Service. We may revoke this license at any time for good cause.

7. Subscription, Pricing, and Payments

Some features of the Service may require a paid subscription. All prices shown include the applicable value-added tax (VAT) and are stated in Euros (EUR). By subscribing, you agree to pay the applicable fees. Subscriptions automatically renew unless cancelled before the renewal date. We reserve the right to change our pricing with at least 4 weeks' notice. Current prices can be found on our website.

8. Right of Withdrawal for Consumers

If you are a consumer (i.e., a natural person acting for purposes that are predominantly outside your trade, business, or profession), you have a statutory right of withdrawal.

Withdrawal Policy

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract. To exercise your right of withdrawal, you must inform us (Kailar UG (haftungsbeschränkt), Viererblock 18a, 39326 Wolmirstedt, email: legal@transvoice.app) of your decision to withdraw from this contract by a clear statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Early Expiry of Withdrawal Right

The right of withdrawal expires prematurely if we have begun the execution of the contract only after you have given your express consent and at the same time confirmed your knowledge that you lose your right of withdrawal upon complete performance of the contract by us.

Model Withdrawal Form

(If you want to withdraw from the contract, please fill out this form and return it.)

To Kailar UG (haftungsbeschränkt), Viererblock 18a, 39326 Wolmirstedt, email: legal@transvoice.app:

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service:

Ordered on (*)/received on (*):

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

Date:

(*) Delete as appropriate.

9. Health Disclaimer

TransVoice is not a substitute for professional medical advice, diagnosis, or treatment. The voice training exercises and content provided are for educational purposes only. If you experience any pain, discomfort, or vocal strain while using the Service, stop immediately and consult a healthcare professional. Always seek the advice of a qualified speech-language pathologist or other healthcare provider with any questions regarding voice health.

10. Liability

We are liable without limitation for intent and gross negligence as well as for damages resulting from injury to life, body, or health. In the case of slight negligence, we are only liable for breach of essential contractual obligations (cardinal obligations), the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance you may regularly rely. In this case, liability is limited to the foreseeable, typically occurring damage. These limitations of liability do not apply to claims under the Product Liability Act.

11. Termination

You may terminate your account at any time. For paid subscriptions, termination takes effect at the end of the current billing period. We may terminate or suspend your account for good cause, in particular if you violate these Terms. In case of termination by us without good cause, fees already paid will be refunded proportionally.

12. Applicable Law and Jurisdiction

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers domiciled in the EU, the mandatory consumer protection provisions of the country of residence additionally apply if they are more favorable for the consumer. The place of jurisdiction for all disputes arising from this contract is, insofar as legally permissible, Magdeburg. For consumers, the statutory place of jurisdiction applies.

13. Severability Clause

Should individual provisions of these Terms be or become invalid in whole or in part, this shall not affect the validity of the remaining provisions. Instead of the invalid provision, a valid provision shall be deemed agreed which comes closest to the economic purpose of the invalid provision.

14. Contract Language and Storage

The contract language is German. The contract text is stored by us. You can view and print the Terms and Conditions at any time on our website. Your order details will be sent to you by email.

15. Contact Us

If you have any questions about these Terms, please contact us at legal@transvoice.app